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PS306
PS306
Price : $0.99/sqft
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Novateck Floors is committed to your satisfaction!
Price Guarantee: We are committed to having great low prices everyday and we guarantee it. If a competitor is selling flooring of the same grade, thickness and width with the same warranty at a lower price (including shipping costs and delivery charges), we will, upon written verification, meet that price. This guarantee applies only prior to or within 7 days of purchase.
Measurement and Quantity: Purchaser/installer is responsible for all measurement quantities. Purchaser will be charged for the actual footage shipped. We accept no responsibility or liability for measurement errors.
Delivery and Lead Times: All delivery dates are estimates. We cannot guarantee specific deadlines. We recommend booking installation after receipt of the product.
Inspection: Claims for shortages or damages must be made upon receipt of the product. Purchaser/installer is responsible for final inspection. Do not install defective product. Use constitutes acceptance.
Installation: Allow flooring to acclimate in installation area for 3-7 days. Prior to installation, purchaser/installer is solely responsible for determining the acceptability of moisture levels in both the product and the subfloor.
Returns/Exchanges: Returns or exchanges are not permitted on opened boxes, close-outs, odd lots, final sales, special deals, special orders, clearance items and laminates. To be eligible for a return or exchange, the product must be in its original condition and have been properly stored. Installed product is considered accepted by purchaser and may not be exchanged or returned for any reason. Shipping and delivery charges are non-refundable. Any additional shipping costs relating to a return or exchange are the sole responsibility of purchaser.
Exchanges are permitted within 30 days of receipt of the product without a restocking fee. Defective product may be exchanged, prior to installation, within 90 days of receipt.
Requests for returns must be made within 30 days of receipt of the product. Approved returns are subject to a 20% restocking fee with the exception of moldings and trim. Special orders are not returnable unless the product is defective.
Payment and Refunds: We accept cash, checks, debit cards and credit cards. A $30 fee may be assessed for returned checks. For returns, purchases made by cash or check will be refunded by check within 3-5 weeks; and purchases by credit or debit card will be credited back to the credit or debit card used for the purchase.
For a more detailed explanation of our policies and warranties, please reference your printed receipt or contact our Customer Care department at
877-661-7177. For additional comments concerning our products and services, you may e-mail the "Office of the Chairman" at
customerservice@novateckonline.com
Written copies of this policy and warranties are available upon request.
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